Privacy Policy

Winomania takes data protection seriously. This page explains how personal information is collected, used, stored, and shared when an account is opened and used at the Winomania platform. It covers every stage of the player journey, from registration through to account closure, and reflects the obligations placed on Anakatech Interactive Limited by UK data protection law.

What Information Is Collected

When a player registers, the sign-up form collects a title, full name, date of birth, username, password, postcode, town or city, full address, email address, and a UK phone number starting with +44. These details are required to open an account, verify age and identity, and comply with the anti-money-laundering rules that apply to all UK-licensed operators.

Beyond registration data, Winomania also collects information generated by account activity. This includes deposit and withdrawal records, game history, bonus usage, loyalty point totals, device type, browser information, IP address, and session timestamps. When identity verification is requested, copies of documents such as a passport, driving licence, proof of address, or source-of-funds evidence may also be retained.

How Personal Data Is Used

The primary purposes for processing personal data are account management, payment processing, age and identity verification, regulatory compliance, safer-gambling checks, and customer support. Winomania is operated under UKGC remote licence 048789-R-327402-013, and the licence conditions require the operator to carry out checks that involve the use of personal information.

Data may also be used to:

• Send account-related notifications such as deposit confirmations and withdrawal updates;
• Contact players about promotional offers where marketing consent has been given;
• Run responsible-gambling checks and apply protective limits when required;
• Detect and prevent fraud, money laundering, and underage gambling;
• Respond to enquiries submitted through the live-chat service or the contact form;
• Comply with requests from the UK Gambling Commission or other regulatory bodies.

Marketing consent is optional during the three-step registration process. Players who provide consent can withdraw it at any time through account settings or by contacting the support team.

Legal Basis for Processing

Anakatech Interactive Limited processes personal data under several legal grounds recognised by UK data protection legislation. The main ones are the performance of a contract, where processing is necessary to run the account and deliver the service; legal obligation, where processing is required by UKGC conditions, anti-money-laundering law, or tax rules; and legitimate interests, where the operator processes data to protect against fraud or to improve the platform. Consent is used as the basis for optional marketing communications only.

Data Sharing and Third Parties

Winomania does not sell personal data. Information may be shared with third parties only where necessary and only with parties bound by appropriate data protection agreements. These include payment processors such as Visa, Mastercard, PayPal, Skrill, Neteller, Trustly, and Apple Pay or Google Pay; identity verification and KYC service providers; game software suppliers including Pragmatic Play, Play’n GO, Evolution, Playtech, and Anakatech; fraud prevention and anti-money-laundering screening services; and regulatory authorities such as the UK Gambling Commission when required by law.

Gambling software and platform facilities are supplied by Anakatech Limited, a separate entity registered in the British Virgin Islands under company number 1736422, which holds its own UKGC software licence under account 48788.

Cookies and Tracking

The website uses cookies and similar technologies to keep sessions active, remember player preferences, and measure how the site is used. Some cookies are strictly necessary for the site to function. Others are used for analytics or to personalise content. Players can manage cookie preferences through the browser settings or through any cookie consent tool provided on the site. Disabling certain cookies may affect how the site performs.

Data Retention

Personal data is kept for as long as the account is active and for a period after closure as required by law. UK financial and gambling regulations generally require transaction and identity records to be held for a minimum of five years from the end of the business relationship. Anonymised statistical data may be retained for longer periods. When data is no longer needed, it is securely deleted or anonymised.

Player Rights Under UK Data Protection Law

Players based in Great Britain have rights over the personal data that is held about them. These include the right to access a copy of the data, the right to correct inaccurate information, the right to request deletion where no legal obligation requires the data to be kept, the right to restrict processing in certain circumstances, the right to object to processing based on legitimate interests, and the right to data portability in a structured, machine-readable format.

Requests can be submitted through the live-chat service, which is available Monday to Friday from 08:00 to 23:00 and on Saturday and Sunday from 10:00 to 22:00, or through the written contact form outside those hours. Identity may need to be confirmed before a request is fulfilled.

Players also have the right to raise a complaint with the Information Commissioner’s Office, which is the UK supervisory authority for data protection matters.

Security Measures

All connections to the Winomania platform are protected by HTTPS and SSL encryption. Payment data is handled in line with PCI DSS standards, as indicated by the compliance marks displayed in the site footer. Access to personal accounts is controlled by a password chosen during registration, and password recovery is handled through the registered email address. The platform may suspend account access when verification or safer-gambling checks are incomplete.

For further information about how account safety and responsible gambling tools are managed on the platform, players can refer to the Winomania responsible gambling page, which covers deposit limits, time-outs, self-exclusion through GAMSTOP, and other protective controls available under the UK licence.

Updates to This Policy

This privacy policy may be updated from time to time to reflect changes in the law, the services offered, or the data processing practices of Anakatech Interactive Limited. Material changes will be communicated through the platform or by email to the registered address. Continued use of the account after an update is published constitutes acceptance of the revised policy. Players who do not agree with any changes should contact support or close the account before the changes take effect.

All enquiries about data protection or the contents of this policy should be directed to the support team through the channels described above. Winomania is operated by Anakatech Interactive Limited, registered in Malta under company number 61918, with its head office at Soho Office Space, The Strand Fawwara Building, L-Imsida, Gzira GZR 1401, Malta.